Our Policies and Procedures

Privacy Policy

Auction News considers the protection of your privacy to be of the utmost importance.

This privacy policy sets out how we use and protect any information that you give us when you use this website. It also gives certain assurances on things that we will and will not do with your data. 

  1. What We Collect
  2. Use of Information
  3. Disclosure of Information
  4. Controlling your Personal Information
  5. Security
  6. Cookies
  7. Links to other websites
  8. Payments
  9. Updates

1) What We Collect

We may collect the following information: name and job title, company name, email address, your address and postcode, telephone number, your auction interests and email preferences. We require this information so we can send you the information you have requested, allow you to use the website and online bidding services and also to understand your needs and provide you with a personalised service. 

If you wish to use our online bidding services to bid on lots listed for sale we will ask you for a valid credit or debit card. This is required as an additional security measure to verify your identity. Your card details are held securely by our payment provider and are not stored on our servers.

2) Use of Information

Information you provide may be used by us and/or our affiliates to:

a) identify and respond to you when you make direct enquiries or requests to us
b) administer any accounts, services and products provided by us
c) undertake marketing & customer analysis
d) help prevent and detect fraud or loss
e) contact you about other services and products offered by us, and selected partners (provided you have given us prior consent)

We may use the data gathered about your usage of the Auction News web site to promote our services to third parties who may have an interest in trading with us. At no point will personally identifiable information about you be shared with such parties. Information sent to external parties will be from a general perspective of the Auction News website usage.

3) Disclosure of Information

We will not sell, rent or share your personal information with or to any third parties for marketing purposes without your express permission.

We may disclose information we hold about you to third parties for the purpose of providing the services you have requested, as part of the process of sale, or where legitimately requested for legal or regulatory purposes as part of prospective or actual legal proceedings.

4) Controlling your Personal Information

If you would like to request changes, removal or a copy of the data held, please email us at: info@auctionnews.com or write to Auction News Ltd, 6 Somme Road, Derby DE22 2NP.

All requests will be actioned promptly and without charge.

You may opt out of receiving emails from us by clicking the “unsubscribe” link, included in the footer of any email we send you, or by changing your email preferences in your account settings on the website.

5) Security

Auction News is committed to ensuring that your privacy is protected. We maintain strict security measures in order to protect personal information. These measures include a range of physical, technical and procedural steps such as restricting access to our offices, using firewalls, data encryption and secure databases to protect your data from misuse, unauthorised access, disclosure, loss, alteration, or destruction.

Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy and the General Data Protection Regulation (GDPR).

6) Cookies

Please refer to our Cookie Policy here: https://auctionnews.com/cookies.aspx

7) Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

8) Payments

Please note we do not take payments for lots purchased using our online bidding services. These payments are handled by the auctioneer. Before placing a bid please refer to the terms of payment for the auction you are bidding at.

For magazine subscriptions, all online payments are handled by Stripe or PayPal. We do not store any credit/debit card details you enter on our site and all credit/debit card information is transmitted using secure socket layer (SSL) encryption to our payment providers. 

Auction News is PCI DSS (Payment Card Industry Data Security Standard) compliant and our status is reviewed and validated annually by our payment providers Stripe. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider, the most stringent level of certification available in the payments industry.

View the Stripe security details here: https://stripe.com/docs/security/stripe

View the PayPal security details here: 

https://www.paypal.com/uk/webapps/mpp/paypal-safety-and-security

9) Updates

This policy is effective from 1st January 2019. Auction News may change this policy by updating this page, therefore, you should check here from time to time to ensure that you are happy with any changes.

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